Privacy Policy

Last reviewed: August 2025

Roebuck Smart Homes (“we”, “our”, “us”) is a trading name of Roebuck Electrical Ltd. We are committed to protecting your privacy and handling your personal information responsibly and transparently.

1. Information we Collect

We may collect the following types of personal information when you use our website or contact us:

  • Name, email address, and phone number (via contact forms).

  • Project details or enquiries you share with us.

  • Technical information such as IP address, browser type, and device information (via Squarespace analytics and Google Analytics).

  • Cookies and usage data to help us improve our website experience.

2. How we use your information

We use your personal information to:

  • Respond to your enquiries and provide our services.

  • Manage consultations and client communication.

  • Improve and optimise our website.

  • Meet legal and regulatory requirements.

We will not sell, rent, or trade your personal information to third parties.

3. Legal basis for processing

Under the UK GDPR, we process your data based on:

  • Consent — where you provide it (e.g. submitting a contact form).

  • Legitimate interest — to operate and improve our business.

  • Legal obligation — where we must comply with UK law.

4. Data storage and retention

  • Your personal data is stored securely using Squarespace and our email systems.

  • We only keep your information for as long as necessary to fulfil the purposes outlined above or as required by law.

5. Sharing your information

We may share limited data with:

  • Service providers (e.g. Squarespace, Google Analytics) to help run our website.

  • Professional partners (where required to deliver services you’ve requested).

  • Legal authorities if required by law.

6. Your rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your data.

  • Object to or restrict processing.

  • Withdraw consent at any time (where consent is the basis for processing).

To exercise these rights, please contact us at: business@roebucksmarthomes.co.uk

7. Cookies

Our website uses cookies to improve functionality and analyse site performance. You can control cookie preferences through your browser settings.

8. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Roebuck Smart Homes
📍 Based in Huddersfield, serving Yorkshire & the North West
📧 business@roebucksmarthomes.co.uk
📞 +44 (0)7810 452 193